top of page

Privacy Policy

  • At Gloon, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard the data you share with us when you visit our website, make a purchase, or interact with our services.
     

  • When you place an order or contact us, we may collect personal information such as your name, email address, phone number, billing address, shipping address, and payment details. This information is used strictly for order processing, delivery, customer support, and communication related to your purchase. We do not sell, rent, or trade your personal information to third parties.
     

  • All payment transactions on Gloon are processed through secure and encrypted payment gateways. Gloon does not store or have access to your complete card, UPI, or banking details. Your financial information is handled solely by trusted and certified payment service providers.
    ​

  • We may also collect non-personal information such as browser type, device information, IP address, and website usage data to improve our website performance, user experience, and marketing efforts. This data is used only for internal analysis and does not personally identify you.
    ​

  • Your personal data is stored securely and protected against unauthorised access, misuse, or disclosure. Only authorised team members have access to this information, and it is used strictly for business purposes related to your order or inquiry.
    ​

  • Gloon may use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can choose to disable cookies through your browser settings if you prefer, although this may affect certain features of the website.
    ​

  • We may share your information only with trusted third-party services such as delivery partners (including Nimbus Logistics & Delhivery) and payment processors, strictly for fulfilling your order and providing our services. These partners are obligated to keep your data confidential and secure.
    ​

  • Gloon is not responsible for the privacy practices of any third-party websites or links that may appear on our platform. Once you leave our website, we encourage you to review the privacy policy of the respective website before sharing any personal information.
    ​

  • By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy. Gloon reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon being posted on the website.
    ​

  • If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, you may contact us at help@gloon.in

bottom of page